Privacy Policy

Effective Date: September 24, 2026
Store Name: Tatka Sabji
Website: https://tatkasabji.com

Welcome to Tatka Sabji ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website or use our mobile-first dashboard services to purchase fresh vegetables, fruits, and grocery items.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, place an order, or otherwise contact us.

• Personal Identification Information: Name, email address, phone number, delivery address, and billing address.
• Transaction & Order Data: Details concerning products purchased, order history, delivery preferences, and communication logs.
• Payment Information: Payment card details or financial credentials are processed securely through our third-party payment gateway providers. We do not store complete credit/debit card numbers on our servers.
• Technical Data: IP address, browser type, device information, operating system, and access timestamps collected automatically via cookies and tracking technologies.

2. How We Use Your Information

We use the information we collect or receive to:

• Process and Fulfill Orders: Manage your orders, deliver fresh produce to your doorstep, process payments, and send order confirmations or updates.
• Customer Communication: Communicate with you regarding order statuses, delivery coordination, customer support inquiries, and WhatsApp notifications or SMS alerts.
• Improve Operations: Monitor and analyze usage trends, enhance website security, and optimize our e-commerce platform performance.
• Legal Compliance: Comply with applicable laws, governmental requests, judicial proceedings, or regulatory requirements.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share your data only with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential:

• Delivery Partners & Staff: Assigned delivery personnel to ensure accurate fulfillment and doorstep drop-offs.
• Payment Gateways: Certified financial institutions and payment processors to securely execute transactions.
• Communication APIs: SMS and WhatsApp integration service providers (e.g., Salesivel API) strictly for transactional updates.

4. Security of Your Information

We implement appropriate administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure database management, and restricted staff access. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Policy for Children

We do not knowingly solicit data from or market to children under the age of 18. By using the site, you represent that you are at least 18 or that you are the parent or guardian of such a minor.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Effective Date" at the top of this policy.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: